SATISFACTION OF UNDERGRADUATE TOWARD GENERAL EDUCATION PEOGRAM OF CHALERMKANCHANA UNIVERSISTY
Keywords:
Satisfaction, Undergraduate , Teaching management, General education subjectsAbstract
This research aims 1) to study student satisfaction towards the teaching of general education courses of the undergraduate program at Chalermkarnchana University, Nakhon Si Thammarat, and 2) to compare student satisfaction towards the teaching of general education courses of the undergraduate program at Chalermkarnchana University, Nakhon Si Thammarat, classified by the students' general data. This research was quantitative research by applying Maslow's (1970) satisfaction concept with Somphong & Petdeeton's (2019) satisfaction measurement concept as the research framework. The sample group was 335 1st-2nd year students in the 2nd semester of the academic year 2023, obtained by using stratified probability sampling, proportional sampling, and simple cluster sampling. The research instrument was a 5-level rating scale questionnaire. The data were analyzed using frequency, percentage, mean, standard deviation, and hypothesis testing using the Independent t-test, One-Way ANOVA, and Scheffe's pairwise difference test. The results of the research found that:
- The students' satisfaction with the general education courses was found to be at a high level overall (
= 4.54, S.D.
- The students' satisfaction with the general education courses, classified by demographic information, showed significant statistical differences at the 0.01 level. Students from different faculties and academic programs had varying levels of satisfaction, with students from the Faculty of Business Administration expressing the highest satisfaction. However, there were no significant differences in satisfaction based on gender or academic performance. The findings of this study can be used to improve and enhance the general education curriculum and teaching methods to better meet students' needs and increase the overall effectiveness of education.
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