DEVELOPMENT AND DETERMINATION OF CUT-OFF SCORES FOR THE EMOTIONAL INTELLIGENCE SCALE OF UNIVERSITY EMPLOYEES AT KING MONGKUT’S UNIVERSITY OF TECHNOLOGY NORTH BANGKOK
Keywords:
Emotional Intelligence Scale, Cutoff Score, University EmployeesAbstract
This research aimed to: 1) develop and examine the psychometric properties of an emotional intelligence scale for employees at King Mongkut’s University of Technology North Bangkok, and 2) establish the cutoff scores for the emotional intelligence scale for employees at the same institution. The study adopted a quantitative research approach, using the emotional intelligence framework of Goleman (1995) The sample consisted of 150 employees from King Mongkut’s University of Technology North Bangkok, with the sample size determined using a software program and simple random sampling. The research instrument was a 36-item 5-point Likert scale for measuring emotional intelligence. Data were analyzed using descriptive statistical methods. The findings revealed that:
- The emotional intelligence scale demonstrated content validity, with discriminationpower ranging from moderate to high. The reliability was high, and the emotional intelligence model was consistent with the empirical data (IOC=.67-1.00, r=.537-762, 𝛼=.953, (4)=4.62, p-value=.328, CFI=.999, TLI=.997, RMSEA=.0322).
- The emotional intelligence scale established three cutoff points, dividing emotionalintelligence into four levels: 1) readiness to develop emotional intelligence, 2) beginning to demonstrate emotional intelligence, 3) possessing emotional intelligence, and 4) exhibiting high emotional intelligence.
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