Developing Policy Proposals to Reduce Inequality in Quality Education under Kalasin Primary Educational Service Area Office 2 Using User Experience Research

Abstract

This research employed User Experience (UX) Research with the objectives 1) to examine the current and desired states of reducing educational inequality under the jurisdiction of the Kalasin Primary Educational Service Area Office 2, 2) to develop policy recommendations for addressing educational inequality, and 3) to evaluate the proposed policies. The study adopted a qualitative research framework, focusing on the Kalasin Primary Educational Service Area Office 2. The sample consisted of 14 participants, including educational administrators, school administrators, and educational personnel, selected through purposive sampling. The research instruments included a semi-structured interview and an evaluation form assessing propriety, feasibility, and utility. Data analysis involved calculating the mean and standard deviation. The findings revealed three key outcomes: 1) policy recommendations emerged from content analysis, encompassing budget allocation, personnel distribution, health and safety, and access to educational resources; 2) six components of the policy recommendations were formulated, including vision, mission, goals, objectives, strategies, and practices; and 3) the proposed policies were highly rated in terms of propriety, feasibility, and utility.