A study of the satisfaction of hotel employees in the Mai Khao Beach area towards the Phuket Sandbox Project
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Abstract
The purpose of this research is to study the satisfaction of hotel employees in the Mai Khao Beach area towards the Phuket Sandbox project. The population for this study consists of 90 hotel employees in the Mai Khao Beach area, with a sample group of 73 hotel employees. The research tool used is a questionnaire. The researcher collected data personally between October and December 2021. The statistical methods used for data analysis include descriptive statistics such as percentage, mean, and standard deviation.
The findings revealed that the satisfaction of hotel employees in the Mai Khao Beach area towards the Phuket Sandbox project, when considering the details, can be summarized as follows: The highest satisfaction was related to COVID-19 pandemic prevention measures, followed by satisfaction with the management of employees in the establishment, and satisfaction with the COVID-19 control measures, all of which were rated as "high." Overall, the employee satisfaction towards the Phuket Sandbox project in the Mai Khao Beach area was high.
The research suggests the following recommendations: 1) A study on employee satisfaction regarding the Phuket Sandbox project in other areas or nearby areas to Mai Khao Beach hotels should be conducted. 2) A study on the problems faced by hotel employees regarding the Phuket Sandbox project in other areas or nearby areas should be carried out.
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This article is published under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0), which allows others to share the article with proper attribution to the authors and prohibits commercial use or modification. For any other reuse or republication, permission from the journal and the authors is required.References
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