A Study on Problems in Developing Essential Skills for School Administrators in the 21st Century of Schools under the Bangkok Metropolitan Administration Using Quality Control Tools and 5W1H Technique

บทคัดย่อ

The objective of this study was to investigate problems in developing essential skills for school administrators in the era when technology and society are changing rapidly. Quality control tools and the 5W1H Technique were used for problem analysis. The data in this qualitative research were collected by using in-depth interviews with 437 school administrators of schools in the Central Bangkok Group under the Bangkok Metropolitan Administration.

The results revealed that the main problems in developing essential skills for school administrators included the lack of effective leadership skills, insufficient technological and innovation competencies, and poor communication skills are key challenges. It is recommended that school administrators adapt and enhance their skills in leadership, communication, and the use of digital technology to meet the demands of the modern era. It is also suggested that school administrators adapt and develop skills related to leadership, communication, and the use of digital technology. Moreover, they should also develop a network for skill development cooperation. These recommendations can be used as the guidelines for developing essential skills for school administrators in the 21^st century.