The Relationship between Emotional Regulation and Burnout among Personnel in a Hospital in Phetchabun Province

Abstract

       The objectives of this research were to: 1) investigate the level of burnout among staff working in a hospital in Phetchabun Province, 2) examine the level of emotion regulation among staff working in the same hospital, 3) compare emotion regulation and burnout levels among staff categorized by personal factors, and 4) explore the relationship between emotion regulation and burnout among staff working in the hospital. The sample consisted of 136 participants. The research instruments included a three-part questionnaire designed for healthcare personnel: a general information questionnaire, a burnout assessment questionnaire, and an emotion regulation questionnaire. The content validity, assessed by the Index of Item-Objective Congruence (IOC), ranged between 0.66 and 1.00. The reliability, measured by Cronbach’s alpha, was 0.846 and 0.922 for the burnout and emotion regulation questionnaires, respectively. Statistical methods employed included frequency, percentage, mean, standard deviation, t-test, one-way ANOVA, and Pearson correlation. The findings were as follows: Burnout levels were high in the dimensions of depersonalization and reduced personal accomplishment, while the emotional exhaustion dimension was at a moderate level. The overall level of emotion regulation was moderate. A comparison of emotion regulation and burnout revealed statistically significant differences in burnout levels based on gender, age, educational attainment, years of service, and salary. Burnout was significantly correlated with emotion regulation at the 0.01 level.