Developing Interactional Competence in the Era of ChatGPT
DOI:
https://doi.org/10.66947/pasaa.v74i1.4009Keywords:
conversation analysis, AI, ChatGPT, interactional competence, language teaching, language learning, teaching speaking, learning speakingAbstract
The advent of ChatGPT has redrawn the boundary of pedagogical
discourse, where the dyadic configuration of teacher-student has, for
many, become triadic -- one that includes AI as a relevant third party.
Within applied linguistics, AI-focused research has predominantly
targeted the teaching and learning of writing (Fang & Han, 2025). The
work on AI and speaking, on the other hand, has largely involved
perception studies documenting its positive impact on learners’
willingness to communicate (Goh & Aryadoust, 2025). In this paper, I
explore the role of AI in the teaching and learning of speaking, and in
particular, the development of interactional competence. Based on a
corpus of 30 learner-AI interactions and 30 learner-proficient speaker of
English interactions beginning with a single prompt, I demonstrate the
ways in which ChatGPT excels and fails at acting as a useful conversation
partner in developing the learners’ interactional competence. I end with a
discussion on the usefulness of CA in grounding our pedagogical
appraisals of new technologies as well as ways in which language teachers
can leverage ChatGPT to advance their goal of developing learners’
interactional competence.
References
Choi, M. G., & Oh, S. Y. (2026). Developing L2 turn-taking with ChatGPT: A longitudinal
conversation analytic study. System, 138, 103959.
Dikaprio, V., & Diem, C. D. (2024). How effective is Talkpal.ai in enhancing English
proficiency? Insights from an experimental study. Language, Technology, and Social
Media, 2(1), 48–59.
Dizon, G., Tang, D., & Yamamoto, Y. (2022). A case study of using Alexa for out-of-class,
self-directed Japanese language learning. Computers and Education: Artificial
Intelligence, 3, 100088.
Eguchi, M., Takizawa, K., Saeki, M., Kurata, F., Suzuki, S., Matsuyama, Y., & Sawaki, Y.
(2025). Human-versus artificial intelligence-delivered role-play tasks for assessing
interactional competence: An applied conversation analytic study. TESOL Quarterly,
, S183–S219.
Feng, H., Li, K., & Zhang, L. J. (2025). What does AI bring to second language writing? A
systematic review (2014–2024). Language Learning & Technology, 29, 1–27.
https://doi.org/10.64152/10125/73629
Goh, C. C., & Aryadoust, V. (2025). Developing and assessing second language listening and
speaking: Does AI make it better? Annual Review of Applied Linguistics, 1–21.
Han, Z. (2024). ChatGPT in and for second language acquisition: A call for systematic
research. Studies in Second Language Acquisition, 46(2), 301–306.
Heritage, J. (1984). A change-of-state token and aspects of its sequential placement. In J. M.
Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation
analysis (pp. 299-345). Cambridge University Press.
E-ISSN: 2287-0024
| PASAA Vol. XX January – June 2026
Heritage, J. (2012). Epistemics in action: Action formation and territories of knowledge.
Research on Language and Social Interaction, 45(1), 1-29.
Huang, W., Hew, K. F., & Fryer, L. K. (2022). Chatbots for language learning—Are they
really useful? A systematic review of chatbot-supported language learning. Journal of
Computer Assisted Learning, 38(1), 237–257.
Jacknick, C. (2011). Breaking in is hard to do: Negotiating classroom activity
shifts. Classroom Discourse, 2(1), 20-38.
Jefferson, G. (1983). Notes on some orderliness of overlap onset. Tilburg Papers in Language
and Literature, 28, 1-28.
Jeon, J. (2024). Exploring AI chatbot affordances in the EFL classroom: Young learners’
experiences and perspectives. Computer Assisted Language Learning, 37(1–2), 1–26.
Jeon, J., Lee, S., & Choi, S. (2024). A systematic review of research on speech-recognition
chatbots for language learning: Implications for future directions in the era of large
language models. Interactive Learning Environments, 32(8), 4613–4631.
Jeon, J., & Lee, S. (2023). Large language models in education: A focus on the
complementary relationship between human teachers and ChatGPT. Education and
Information Technologies, 28, 15873–15892.46
Ji, H., Han, I., & Ko, Y. (2023). A systematic review of conversational AI in language
education: Focusing on the collaboration with human teachers. Journal of Research
on Technology in Education, 55(1), 48–63.
Karataş, F., Abedi, F. Y., Ozek Gunyel, F., Karadeniz, D., & Kuzgun, Y. (2024).
Incorporating AI in foreign language education: An investigation into ChatGPT’s
effect on foreign language learners. Education and Information Technologies, 29(15),
–19366.
Kohnke, L., Moorhouse, B. L., & Zou, D. (2023). ChatGPT for language teaching and
learning. RELC Journal, 54(2), 537–550.
Kostka, I., & Toncelli, R. (2023). Exploring applications of ChatGPT to English language
teaching: Opportunities, challenges, and recommendations. TESL-EJ, 27(3), Article
n3.
Lee, S., Choe, H., Zou, D., & Jeon, J. (2026). Generative AI (GenAI) in the language
classroom: A systematic review. Interactive Learning Environments, 34(1), 335–359.
Mehan, H. (1979). Learning lessons: Social organization in the classroom. Harvard
University Press.
Meng, Y., Shen, C., Qian, X., & Wang, C. (2026). Chatbot versus human peer: Effects on
college English as a foreign language learners’ interactional competence. Language
Learning, DOI: 10.1111/lang.70044
Pomerantz, A. (1984). Agreeing and disagreeing with assessments: some features of
preferred/dispreferred turn shapes. In J. M. Atkinson & J. Heritage (Eds.), Structures
of social action: Studies in conversation analysis (pp. 57-101). Cambridge University
Press.
E-ISSN: 2287-0024
PASAA Vol. 74 July–December 2026 | 15
Potter, J., Hepburn, A., & Edwards, D. (2020). Rethinking attitudes and social psychology –
issues of function, order, and combination in subject-side and object-side assessments
in natural settings. Qualitative Research in Psychology, 17(3), 336–356.
Reddington, E. (2018). Managing participation in the adult ESL classroom: Engagement and
exit practices. Classroom Discourse, 9(2), 132-149.
Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the
organization of turn-taking for conversation. Language, 50(4), 696–735.
Schegloff, E. A., Jefferson, G., & Sacks, H. (1977). The preference for self-correction in the
organization of repair in conversation. Language, 53, 361–382.
Sert, O. (2025). Partnering with AI in teacher education? Using an automatic question
detection tool to reflect on classroom interaction. Journal of Research on Technology
in Education, 1–19.
Tai, T.-Y. (2022). Effects of intelligent personal assistants on EFL learners’ _oral proficiency
outside the classroom. Computer Assisted Language Learning, 1–30. https://
doi.org/10.1080/09588221.2022.2112760
Tai, T. Y. (2025). Exploring the effects of intelligent personal assistants on bilingual
education teachers’ L2 speaking proficiency. Interactive Learning Environments, 33
(1), 440–451. https://doi.org/10.1080/10494820.2024.2350646
Tai, T. Y., & Chen, H. H. J. (2023). The impact of Google Assistant on adolescent EFL
learners’ _willingness to communicate. Interactive Learning Environments, 31(3),
–1502. https://doi.org/10.1080/10494820.2020.1841801
Van Nguyen, C. (2025). Employing TalkPal.ai to enhance speaking proficiency for
Vietnamese adult learners: A literature review. International Journal of AI in
Language Education, 2(2), 40–54.
Voss, E., & Waring, H. Z. (2025). When ChatGPT can't chat: The quest for naturalness.
TESOL Quarterly, 59(2), 1064–1075.
Wang, C., Zou, B., Du, Y., & Wang, Z. (2024). The impact of different conversational
generative AI chatbots on EFL learners: An analysis of willingness to communicate,
foreign language speaking anxiety, and self-perceived communicative competence.
System, 127, 103533.
Wang, D., Tao, Y., & Chen, G. (2024). Artificial intelligence in classroom discourse: A
systematic review of the past decade. International Journal of Educational Research,
, 102275. https://doi.org/10.1016/j.ijer.2023.102275
Waring, H. Z. (2009). Moving out of IRF: A single case analysis. Language Learning, 59(4),
-824.
Wong, J., & Waring, H. Z. (2021). Conversation analysis and second language pedagogy: A
guide for ESL/EFL teachers (2nd edition). Routledge.
Yuan, L., & Liu, X. (2025). The effect of artificial intelligence tools on EFL learners'
engagement, enjoyment, and motivation. Computers in Human Behavior, 162,
Downloads
Published
How to Cite
License
Copyright (c) 2026 PASAA

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.


