Administration for Conflicts Solving Model of University in Thailand

บทคัดย่อ

The purposes of this mixed methods research were: 1) to indicate administration for conflicts solving model 1. 2) to find the practice level of using administration methods and conflicts solving methods model 2. 3) to find the correlation between administration methods and conflicts solving methods model 3.   4)  to find administration for conflicts solving model 4 that was developed and approved for the good practice model. The sample were 364 administrators from 28 universities all around the region of Thailand by cluster random sampling. Questionnaire 48 items with 5 rating scales reliability at .94 were used to collecting data. Statistical were mean, Person's product moment correlation and focus group for development and approved the administration for conflicts solving, good practice model we had found.

 Summary of research finding: 1) the model 1 qualitative composed of administration methods 4 indicators and conflicts solving methods 6 indicators. 2) the model 2 quantitative was remodel by rotated indicators. 3) from the coefficient correlation we found the model 3.  4) from the focus group we found the model 4. The four highest of administration methods were leading, planning, organizing, and monitoring, conflicts solving methods were reduce differentiation, emphasize goals, improve communication, and clarify rules. That mean good practice model we had found.