https://so11.tci-thaijo.org/index.php/IJIS/issue/feed International Journal of Interdisciplinary and Sustainability (IJIS) 2025-07-22T18:16:14+07:00 Krittipat Pitchayadejanant ijis@buu.ac.th Open Journal Systems <p><strong>International Journal of Interdisciplinary and Sustainability (IJIS)</strong></p> <p><strong>E-ISSN</strong>: </p> <p><strong>Publication Frequency</strong> : 2 issues per year (January-June), (July-December).</p> <p><strong>Aims and Scope</strong>: The journal serves as a platform for disseminating original research findings and scholarly discourse, with a primary audience of academics, researchers, and students both domestically and internationally. We are particularly interested in research that addresses contemporary challenges and opportunities in business administration, including but not limited to:</p> <p>Strategic Management and Leadership<br />Marketing and Consumer Behavior<br />Financial Management and Economics<br />Human Resource Management<br />Operations and Supply Chain Management<br />Information Systems and Digital Transformation<br />Innovation and Entrepreneurship<br />Organizational Behavior<br />Sustainable Business Practices<br />International Business<br />Tourism and Hospitality Management</p> https://so11.tci-thaijo.org/index.php/IJIS/article/view/1497 How external stakeholder pressure influences sustainability report quality: the intervening role of ESG disclosures 2025-05-06T15:38:06+07:00 Agustin Palupi palupiresearch@gmail.com Vinata Tjhang vt.vinata@gmail.com <p style="font-weight: 400;">This research examines the effect of external stakeholder pressure on the quality of sustainability reports, with ESG disclosure as a mediating variable. Focusing on environmentally sensitive industries and consumer-related industries, this study utilizes POJK 51 and the number of sustainability reports as indicators of sustainability report quality. A multiple regression analysis method is employed, utilizing 117 sustainability reports from listed firms on the Indonesia Stock Exchange for the period of 2021-2023. A purposive sampling method was applied to select companies, resulting in 39 observations that passed the criteria. The results indicate that companies experiencing pressure from external stakeholders tend to have better ESG disclosures, which significantly enhance the quality of their sustainability reports. By introducing ESG disclosure as a mediating variable between external stakeholder pressure and the quality of sustainability reports, this research offers a novel and valuable contribution to the field, addressing a gap that has not been widely explored in prior studies.</p> 2025-07-22T00:00:00+07:00 Copyright (c) 2025 International Journal of Interdisciplinary and Sustainability (IJIS) https://so11.tci-thaijo.org/index.php/IJIS/article/view/1794 Identifying and supporting at-risk English language learners while improving English-medium instruction in Thai higher education 2025-06-11T17:42:15+07:00 Charlton Bruton chart.tesol@gmail.com <p>This study explores the identification and support of at-risk English Language Learners (ELLs) at a Thai International College, who were new to English-medium instruction (EMI). Navigating the complexities of Second Language Education (SLE) within non-English speaking environments remains a significant challenge, particularly for students who have limited intercultural experiences. However, by utilizing an applied interdisciplinary approach, insider practitioner research (IPR) was combined with targeted teacher scaffolding to identify and support at-risk English Language Learners (ELLs) at a Thai international college. Through a contextualized observation protocol and survey validation, twelve at-risk ELLs, marked by limited participation, intercultural communication difficulties, and emotional discomfort, were identified for interviews and scaffolding interventions. The findings revealed substantial language barriers, intercultural miscommunication, and academic stress, leading to self-isolation, concerning behavior, and hindered progress. The scaffolding intervention, grounded in inner development and self-determination, proved instrumental in fostering confidence and cultivating self-determined learning. This research underscores the necessity for international institutions to provide targeted language support, English integration, curriculum adaptations, and intercultural orientation programs to enhance ELLs academic self-efficacy and overall well-being. By illuminating the interplay between inner development and self-determination, this study demonstrates the potential for at-risk ELLs to thrive in international higher education.</p> 2025-07-22T00:00:00+07:00 Copyright (c) 2025 International Journal of Interdisciplinary and Sustainability (IJIS) https://so11.tci-thaijo.org/index.php/IJIS/article/view/1801 Towards a theoretical model to illustrate the communication procedure between the company and the customer 2025-05-06T10:11:17+07:00 Khaoula Fath El Khair fathelkhair.k@ucd.ac.ma Mustapha El Hamzaoui elhamzaoui.m@ucd.ac.ma Miloudi Kobiyh miloudi.kobiyh@gmail.com <p>According to the company value chain, a company can be schematized, in a simplified way, in the form of a <br>set of departments each consisting of two main components: personnel and information necessary for its proper <br>functioning. To be dynamic and interactive, the company must integrate communication to exchange information and <br>trigger the exchange of material flows, improving the departments' performances and consequently increasing the <br>company's performance. In this sense, we have decided to focus, in this research work, on a communication model that <br>illustrates the entire company/customer communication from the beginning of internal communication to the second <br>end of the company's external communication, which is the target clientele. The different components of our proposed <br>model will be presented in detail with an emphasis on the impact of company/customer communication on improving <br>the performance of the customer relationship management service.</p> 2025-07-22T00:00:00+07:00 Copyright (c) 2025 International Journal of Interdisciplinary and Sustainability (IJIS) https://so11.tci-thaijo.org/index.php/IJIS/article/view/1802 Freight forwarding and logistics companies as a part of global supply chain of the exhibition industry: transformation issues and sustainability 2025-05-06T10:03:10+07:00 Anna Katryukhina katryukhina@gmail.com <p style="font-weight: 400;">The purpose of this paper to determine the transformation trends and sustainability issues in freight forwarding and logistics in the global exhibition supply chain. The authors use the methods of comparative analysis and systematization to build interrelation of transformation processes and relationship quality between exhibition industry companies and logistics companies as its suppliers, and to give a dedicated description of sustainability measures in the industry. The key findings of this study show that exhibition logistics and freight forwarding suppliers have to maintain all business issues that are significant to exhibition companies due to high dependency on them. In 2023-2024 exhibition industry shows significant recovery after the pandemic disruption and sustainability issue comes in the new momentum on the top of the agenda. Initialized with the UN programs and related guidelines from UFI and IELA, sustainability measures become for exhibition logistics companies today not only a characteristic of environmentally-friendly and responsible business but also an evident benefit for its revenue.</p> 2025-07-22T00:00:00+07:00 Copyright (c) 2025 International Journal of Interdisciplinary and Sustainability (IJIS) https://so11.tci-thaijo.org/index.php/IJIS/article/view/1804 Adapting crisis recovery models to a multi-crisis tourism industry: The case of Sri Lanka 2025-05-01T09:52:26+07:00 Madura Pathirana t.pathirana@ecu.edu.au Thilini Vimukthi t.kelaniyage@ecu.edu.au Upuli S. Warnakula u.warnakula@ecu.edu.au <p>This paper examines the evolution of crisis recovery models in the context of Sri Lanka’s tourism industry, which has faced multiple overlapping crises since 2019, including the Easter Sunday attacks, the COVID-19 pandemic, and the economic crisis. Traditional crisis recovery models, such as Faulkner’s Tourism Disaster Management Framework and Ritchie’s Crisis and Disaster Management Framework, have proven inadequate in addressing the multi-crisis environment faced by Sri Lanka, where overlapping crises require continuous adaptation. Using a qualitative research approach, interviews with 192 stakeholders from the Sri Lanka Hoteliers Association and the Sri Lanka Inbound Tour Operators Association were conducted. The data were analysed using thematic, narrative, and grounded theory analysis to develop a new framework for crisis recovery that better addresses the complex, evolving nature of crises in the tourism sector. The findings suggest that traditional models need to evolve towards a dynamic, resilience-based approach that incorporates stakeholder collaboration, demographic-driven strategies, and continuous innovation. This research provides valuable insights into how the tourism industry can build resilience in the face of future crises, offering theoretical contributions and practical recommendations for both academia and industry stakeholders.</p> 2025-07-22T00:00:00+07:00 Copyright (c) 2025 International Journal of Interdisciplinary and Sustainability (IJIS)