WORAPONGPAT, N. Customer Relationship Management and Product Quality Impacting the Purchase Decisions of Herbal Inhalers and Herbal Balms: A Case Study of Tossakan Nakha Products by SCG Grand Martech Co., Ltd., Thailand, Among Chinese Consumers in Chengdu, Sichuan Province, People’s Republic of China. BUUIC Journal of Management, Chonburi, Thailand, v. 2, n. 1 (January-June), p. 41–60, 2026. Disponível em: https://so11.tci-thaijo.org/index.php/IJIS/article/view/2755. Acesso em: 22 sep. 2026.